At Verified Sneaker Boutique, our goal is to provide high-quality sneakers along with a smooth and reliable shopping experience. We want you to feel confident with every purchase.
If for any reason you are not satisfied with your order, our return and refund process is designed to be simple, transparent, and hassle-free.
Return Eligibility
We accept returns within 30 days of the delivery date.
To be eligible for a return, items must meet the following conditions:
- Must be unused and unworn
- Must be in original condition
- Must be returned in original packaging (including box, tags, and accessories)
- Proof of purchase is required
 If you placed an incorrect order, the return shipping cost may be your responsibility.
We do not accept returns after the 30-day return window.
Return Method
All returns must be made by mail only.
We currently do not offer in-store returns.
Return Label
For eligible returns:
- A prepaid return label may be provided
- If the return is due to customer error or change of mind, return shipping costs may be deducted from your refund
How to return:
- Repack the item securely in its original packaging
- Attach the return label
- Drop it off at the designated shipping carrier
If you lost your return label, contact us at:
info@verifiededison.com
Restocking Fee
We do not charge any restocking fees.
Eligible returns are processed without additional handling charges.
Damaged or Defective Items
If your item arrives damaged or defective:
- Take clear photos of the item and packaging
- Contact us within 7 days of delivery
- Send your order details and photos to: info@verifiededison.com
 Claims made after 7 days or without photo proof may not be accepted.
Refund Processing
Once your return is received and inspected:
- Please allow up to 7 business days for processing
- Refunds will be issued to the original payment method
Shipping Information
- Processing Time: 0–1 business days
- Transit Time: 2–7 business days
- Total Delivery Time: 2–8 business days
- Order Cut-Off Time: 05:00 PM (EST)
- Shipping Method: Free Shipping
- Shipping Region: United States only
Contact Information
If you have any questions or need help with your return, feel free to contact us:
- Business Name:Â Verified Sneaker Boutique
- Website:Â https://verifiededison.com/
- Email:Â info@verifiededison.com
- Phone:Â +1 (856) 655-2353
- Business Days: Mon–Fri
- Business Hours: 11:00 AM – 7:00 PM
- Business Address:Â 4125 Cleveland Ave STE 1720, Fort Myers, FL 33901, United States
- Live Chat:Â 24/7
